eCONSULT SERVICE TO BE DISCONTINUED
Following constant review over the last 2 years the GP Partners have taken the reluctant decision to remove the eConsult service. This will cease to be available from 4 July 2022. This is due to staff shortages and our long-term inability to recruit to a vacant GP post.
During these difficult and challenging times of shortages we want to be able to give all our patients the same level of excellent care and by having only one avenue to access our service, i.e. by telephone we feel this is much fairer to patients and more manageable from a practice perspective.
It may be that the eConsult service can be reinstated in the future when our practice is on a more stable footing but until then we would ask that all patients contact the practice via phone on 01307 462316 with their enquiry. Please do not email any enquiries to the practice (unless asked to do so by a member of staff) as this is not acceptable or monitored method of access or communication.