Practice Notice

The practice, in common with many other practices, continues to have difficulties recruiting GPs. Due to Dr Jason Twinn leaving our practice on 4 November 2022 we are forced to make changes to the structure of our model of care.

We currently have 4 teams led by GPs but from November we will be operating 2 teams with care co-ordinated by our GP Partners, Dr Caroline Thomas and Dr James Denholm, in each team. These GPs will be assisted by a group of regular locum GPs, Advanced Nurse Practitioners (ANP), Nurse Practitioners (NP), Healthcare Assistant (HCA), and a pool of receptionists. We will work continue to work with attached healthcare professionals such as Community Nurse, Pharmacotherapy Team and Mental Health Peer Support Worker.

We shall continue to promote patient continuity, and clinicians will continue to develop close working relationships with colleagues in the multi-disciplinary team, with patients, their families and carers.

For patients in Teams 1 and 5 this means that their care will be taken over by Dr Denholm or Dr Thomas respectively.

There will be changes to our phone system as patients will no longer need to select which team they are in. Patient calls will be put in a queue and dealt with by the next available receptionist in the pool.

When patients contact the practice their call will still be dealt with by the most appropriate healthcare professional. This may be an ANP, NP, Social Prescriber, Mental Health Peer Worker or they may be directed to the Community Pharmacy, First Contact Physiotherapy or other appropriate organisation. This will allow our remaining 2 GPs (+/- locum) to deal with patients who have the most complex histories or problems.